Privacy Policy

Effective Date: January 1, 2026 

ARK Solutions, Inc. (“ARK,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us in connection with our workforce solutions and staffing services.

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information.

1. Scope of This Policy

This Policy applies to:

• Job applicants and consultants
• Employees and contractors
• Client representatives
• Business partners
• Website visitors
• Individuals who communicate with ARK

This Policy applies to personal information collected through:

• Our website
• Our Applicant Tracking System (JobDiva)
• Recruitment and onboarding processes
• Client engagements
• Email and business communications

ARK primarily operates within the United States.

2. Categories of Personal Information We Collect

Depending on your relationship with ARK, we may collect:

A. Identification Information

• Full name
• Address
• Phone number
• Email address
• Government-issued identifiers (where legally required)

B. Professional & Employment Information

• Resume/CV
• Employment history
• Education
• Certifications
• Skills and qualifications
• References

C. Employment, Compliance & Payroll Information

Where applicable:

• Work authorization documentation
• Background check results (where legally permitted)
• Compensation information
• Payroll and tax-related information

Payroll processing services are administered through a third-party provider (Intuit). ARK provides necessary employment data to Intuit solely for payroll administration and tax compliance purposes.

D. Technical & Website Usage Information

• IP address
• Device and browser type
• Usage activity
• Cookies and tracking data

ARK does not sell personal information.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Recruiting, screening, and evaluating candidates
• Matching candidates with client opportunities
• Workforce placement and onboarding
• Payroll processing and employment administration
• Compliance with legal and regulatory obligations
• Communicating with candidates and clients
• Improving our services and website
• Security monitoring and fraud prevention

4. Use of Artificial Intelligence (AI)

ARK may use AI-enabled tools to support:

• Resume screening
• Candidate matching
• Workflow automation
• Data organization and analysis

AI tools are used to assist human decision-making processes. Final hiring and placement decisions are made by human recruiters and client representatives.

ARK does not rely solely on fully automated decision-making systems to make employment decisions without human involvement.

5. Legal Basis for Processing (U.S. Context)

ARK processes personal information based on:

• Contractual necessity
• Legitimate business interests
• Legal and regulatory obligations
• Individual consent where required

6. Disclosure of Personal Information

We may share personal information with:

• Clients evaluating or engaging candidates
• Applicant Tracking System provider (JobDiva)
• Payroll processing provider (Intuit)
• Background screening providers (where applicable)
• IT service providers supporting business operations
• Legal or regulatory authorities where required

These service providers process personal information solely for authorized business purposes and are expected to maintain appropriate confidentiality and security measures.

ARK does not sell or trade personal information.

7. Data Retention

We retain personal information only as long as necessary to fulfill legitimate business or legal obligations.

Typical retention guidelines include:

• Candidate data: Up to 5 years after last engagement or communication
• Employment and payroll records: As required by federal and state law
• Marketing opt-out records: Retained to ensure continued compliance

Retention periods may be extended where required by law.

8. Data Security

ARK maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

• Access controls and authentication protocols
• Secure cloud-based systems
• Encrypted transmission where appropriate
• Vendor due diligence and oversight

While we implement reasonable safeguards, no data transmission or storage system can guarantee absolute security.

9. U.S. State Privacy Rights

Depending on your state of residence (including California, Virginia, Colorado, and other applicable jurisdictions), you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain data processing activities

To exercise these rights, please contact:

📧privacy@arksolutionsinc.com
📍 ARK Solutions, Inc., Reston, Virginia

We will verify your identity before responding to requests.

ARK will not discriminate against individuals for exercising privacy rights.

10. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Enhance website security

Users may control cookie preferences through browser settings.

11. Children’s Privacy

ARK’s services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Cross-Border Data Transfers

ARK primarily stores and processes data within the United States. If personal information is accessed or transferred outside the United States in connection with business operations, appropriate safeguards will be implemented consistent with applicable laws.

13. Changes to This Policy

ARK may update this Privacy Policy periodically. The revised version will be posted with an updated “Last Updated” date.

14. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

ARK Solutions, Inc.
Reston, Virginia
📧privacy@arksolutionsinc.com